Handshake on the ramp
About iCreateSolutions

Built by people who ran the operation, not just studied it.

Twenty years inside business and charter aviation — flight dispatch, operations control, and running the support services other operators depend on — plus the vendor and hiring decisions that determine whether an operation is profitable.

Why iCreateSolutions exists

Two offerings, one standard

iCreateSolutions comes from direct operational experience: running flight operations and operations control, delivering support services to AOC holders, and making the vendor and hiring decisions that determine whether an operation is profitable.

That experience shapes both sides of what we do. The Palladium software exists because the compliance tools on the market weren't built by people who had sat on the operating end of them. The consulting practice exists because most advisory comes from people who have never had to defend a budget line to an Accountable Manager.

Both are held to the same standard: would this have actually helped, on the day it mattered.

This is not a one-person operation. Palladium is built and maintained by a small team, and the advisory draws on people who have held the roles being advised on rather than on a research deck.

iCS EST. 2004
20 years in business & charter aviation
Who you would be working with

Alex Miclos

Alex Miclos
Alex Miclos
Founder
Timișoara, Romania
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Alex started in flight dispatch at Carpatair in 2004, and spent the next five years there moving through flight dispatch and operations control management. A year as OCC Duty Manager at VistaJet International followed, and before that a short contract in Kabul managing the physical resources of the international airport for the local Ministry of Transportation.

In 2011 he founded Jet Advisor and ran it as Managing Director for fourteen years, delivering operations control services to executive and scheduled operators from offices in several countries. Most recently he was President, Business Aviation Support Services at Luxaviation Group and a member of its board, heading a division of companies registered across Luxembourg and the UK.

Across those roles he has overseen companies in multiple jurisdictions, led teams of more than a hundred people across different regulatory environments, and carried responsibility for turnovers in the tens of millions of euros. The through-line is the same one this business is built on: the expensive mistakes in an operation are rarely technical, and almost always human.

That is where both halves of iCreateSolutions come from. Palladium exists because the compliance tools on the market were not built by people who had run the operation they were meant to serve. The advisory exists because most of it comes from people who have never had to defend a budget line to an Accountable Manager.

2024 – 2026
President, Business Aviation Support Services · Board member
Luxaviation Group
2011 – 2025
Managing Director
Jet Advisor
2010 – 2011
OCC Duty Manager
VistaJet International
2010
Airport Upkeeping Manager, Kabul International Airport
Contracted to the Ministry of Transportation
2004 – 2009
Manager Operations Control · Manager Flight Dispatch · Flight Dispatcher
Carpatair
Track record

Twenty years, one continuous thread

YearFocusStanding
2004Flight dispatcher, CarpatairComplete
2008Manager Operations Control, CarpatairComplete
2010OCC Duty Manager, VistaJet InternationalComplete
2011Founded Jet Advisor — operations control for operators14 years
2024President, Business Aviation Support Services, Luxaviation GroupComplete
2024Began building Palladium software from the ground upActive
2026Palladium software — first releaseActive
How we work

Four principles that don't move

Built from operations, not theory

Every feature and every recommendation traces back to a real decision someone had to make under pressure.

Your data stays yours

Palladium deploys as a dedicated instance per AOC. No shared database, no shared risk.

Regulatory correctness is a standing commitment

Rules change. Keeping up with them is ongoing work, not a box ticked once at launch.

Direct, not diplomatic

Advice you can act on, not advice designed to avoid an uncomfortable conversation.

Get in touch

Talk to us about your operation

Tell us where you're stretched — compliance, cost, staffing, or systems — and we'll tell you plainly whether we can help.

We read every enquiry personally and reply within one business day. If we are not a fit, we will tell you.